Privacy & Data Protection

This Privacy Policy explains how Bons Casino collects, uses and protects the personal information you provide to us when you create an account, place transactions or use our services. We take your privacy seriously and set out below what data we gather, why we need it and the choices you have about your information.

Types of data we collect

Personal data

When you register an account we collect information that identifies you, such as your name, date of birth, email address, postal address and phone number. We also collect identity documents and verification details where required for account verification and withdrawal processing.

Technical data

We record device and service information including IP address, browser type, device identifiers, operating system, and crash or performance data. We may also log location data inferred from your IP address or device settings to help prevent fraud and comply with eligibility checks.

Transactional and activity data

We store records of your deposits, withdrawals, bets, play history, bonus activity and customer support interactions. We monitor account activity to detect suspicious behaviour, enforce our terms and provide you with a consistent service.

How we use your information

We use your personal and technical data to: manage your account, process payments and withdrawals, perform identity and fraud checks, respond to support requests, and provide customer service. Transactional and activity data help us ensure fair play, maintain account security and comply with our terms. We may also use aggregated, anonymised data for service improvements and analytics.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work correctly, remember your preferences and measure site usage. Some cookies are essential for account login and security. Others help us improve content and provide personalised offers. You can manage cookie settings in your browser, but blocking certain cookies may affect site functionality.

Data protection and storage

We take appropriate technical and organisational measures to protect your data, including encryption in transit, access controls and regular security reviews. Access to personal data is limited to authorised staff and to third parties who process data on our behalf under contract. We retain personal data only as long as necessary to provide services, meet legal obligations and resolve disputes.

Access, correction and deletion

You have the right to request access to the personal data we hold about you, to ask for corrections to inaccurate information and to request deletion in line with applicable law. To exercise these rights please contact us. We may need to retain certain information where required by law or to protect against fraud.

Information sharing and third parties

We share data with trusted service providers who process payments, verify identity, host data, provide analytics and support, and with law enforcement or regulators where required. All third parties are subject to contractual obligations to protect your data and may only use it for specified purposes. We will not sell your personal information.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified to you via your account. If you have questions about this policy or need assistance, contact our data team at [email protected].